Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
The fix and full notice
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
NHTSA listings: SORENTO, SORENTO HYBRID, SORENTO PHEV. Kia campaign SC361.
Tires
Oct 30, 2025
temporary/emergency spare tire
Fails federal standard 110 (tire and rim labeling)
The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk:Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.
The fix and full notice
Fix: Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles.
NHTSA listing: SORENTO. Kia campaign SC355.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 6 owner complaints filed with NHTSA for the 2026 Sorento. NHTSA does not verify complaints.
Brakes2 · 33%
Engine2 · 33%
Backover prevention and rearview camera1 · 17%
Engine and cooling1 · 17%
Forward collision avoidance1 · 17%
Unknown or other2 · 33%
A complaint can name more than one area, so shares add up to more than 100%.
Kia Sorento recalls and complaints by model year
The highlighted bars are the 2026 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Sorento drew the most (132).
Owner complaints
2026: 6 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Sorento
Model year
Complaints
2016
1,250
2017
804
2018
254
2019
426
2020
135
2021
268
2022
223
2023
157
2024
49
2025
127
2026
6
Safety recalls
2026: 2 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Sorento
Model year
Recalls
2016
8
2017
4
2018
3
2019
2
2020
1
2021
5
2022
9
2023
4
2024
2
2025
4
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
KIA SORENTO HYBRID SUV HEV AWD
Rollover risk 15.9%
KIA SORENTO HYBRID SUV HEV FWD
Rollover risk 15.9%
KIA SORENTO PHEV SUV PHEV AWD
Not rated
Not rated
Not rated
Not rated
KIA SORENTO SUV N/A AWD
Rollover risk 15.9%
KIA SORENTO SUV N/A FWD
Rollover risk 15.9%
Questions
What are the most common 2026 Sorento problems?
The areas owners name most often in NHTSA complaints: brakes (2), engine (2), backover prevention and rearview camera (1). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2026 Kia Sorento safe?
In NHTSA crash tests every tested version of the 2026 Kia Sorento earns 5 stars overall. The table above lists each tested version.
How do I check if my Sorento has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SORENTO, SORENTO HYBRID, SORENTO PHEV.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.