NHTSA lists 4 safety recalls and 127 owner complaints for the 2025 Kia Sorento (including the hybrid).
4Safety recalls
127Owner complaints
8Complaints citing a crash
0Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 27, 2026
Recalled components: electrical system, engine and cooling, and fuel system. Most-reported area: engine (41 complaints, 32%). Includes the Sorento Hybrid and Plug-in Hybrid.
4 safety recalls for the 2025 Kia Sorento
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
Electrical system
Jan 26, 2026
instrument cluster/panel
Fails federal standard 101 (controls and displays)
Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
The fix and full notice
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.
NHTSA listings: SORENTO, SORENTO HYBRID, SORENTO PHEV. Kia campaign SC361.
The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
The fix and full notice
Fix: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles.
A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles.
NHTSA listings: SORENTO, SORENTO HYBRID, SORENTO PHEV. Components: Electrical system: body control module, software; Exterior lighting: headlights; Exterior lighting: tail lights. Kia campaign SC331.
During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix and full notice
Fix: Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles.
NHTSA listing: SORENTO PHEV. Kia campaign SC328.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 127 owner complaints filed with NHTSA for the 2025 Sorento. NHTSA does not verify complaints.
Engine41 · 32%
Powertrain38 · 30%
Electrical system33 · 26%
Fuel and propulsion system19 · 15%
Forward collision avoidance10 · 8%
Most named: automatic emergency braking (5); warnings (5)
Speed control10 · 8%
Brakes6 · 5%
Unknown or other33 · 26%
A complaint can name more than one area, so shares add up to more than 100%.
Kia Sorento recalls and complaints by model year
The highlighted bars are the 2025 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2021 Sorento drew the most (132).
Owner complaints
2025: 127 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Kia Sorento
Model year
Complaints
2016
1,250
2017
804
2018
254
2019
426
2020
135
2021
268
2022
223
2023
157
2024
49
2025
127
2026
6
Safety recalls
2025: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Kia Sorento
Model year
Recalls
2016
8
2017
4
2018
3
2019
2
2020
1
2021
5
2022
9
2023
4
2024
2
2025
4
2026
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Kia Sorento Hybrid SUV AWD
Rollover risk 15.9%
Kia Sorento Hybrid SUV FWD
Rollover risk 15.9%
Kia Sorento Plug-in Hybrid SUV AWD
Not rated
Not rated
Not rated
Not rated
Kia Sorento SUV AWD
Rollover risk 15.9%
Kia Sorento SUV FWD
Rollover risk 15.9%
Questions
What are the most common 2025 Sorento problems?
The areas owners name most often in NHTSA complaints: engine (41), powertrain (38), electrical system (33). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2025 Kia Sorento safe?
In NHTSA crash tests every tested version of the 2025 Kia Sorento earns 5 stars overall. The table above lists each tested version.
How do I check if my Sorento has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Kia dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: SORENTO, SORENTO HYBRID, SORENTO PHEV.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.