Model Years

2023 Jeep Grand Cherokee Recalls and Problems

NHTSA lists 23 safety recalls and 574 owner complaints for the 2023 Jeep Grand Cherokee.

One recall for this model year tells owners not to drive or to park outside until repaired: Electrical system, park outside (25V-741). Check your VIN below to see whether yours is affected.

23Safety recalls
574Owner complaints
18Complaints citing a crash
8Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Jeep dealers.

Data: NHTSA recall and complaint filesUpdated Sep 27, 2026

Recalled components: electrical system, suspension, powertrain, air bags, and 8 more. Most-reported area: electrical system (247 complaints, 43%; median mileage when it happened: 18,000). Includes the three-row Grand Cherokee L and the 4xe plug-in hybrid.

23 safety recalls for the 2023 Jeep Grand Cherokee

Do-not-drive and park-outside recalls first, then newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Electrical system

Oct 30, 2025

propulsion system · traction battery

The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire can increase the risk of injury.

The fix and full notice

Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 68C.

Suspension

Sep 1, 2026

rear · springs · coil springs

The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

The fix and full notice

Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND CHEROKEE L. Jeep campaign 89D.

Powertrain

Jun 30, 2026

automatic transmission · gear position indication (prndl)

  • Fails federal standard 102 (transmission shift)
  • NHTSA 26V-413
  • 7 vehicles

A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 30D.

Air bags

May 21, 2026

air bag/restraint control module · software

  • Fails federal standard 214 (side impact protection)
  • NHTSA 26V-328
  • 419,035 vehicles

A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: Delayed air bag deployment during a crash increases the risk of injury.

The fix and full notice

Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE L. Jeep campaign 01D.

Suspension

Jan 29, 2026

rear · springs · coil springs

The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

The fix and full notice

Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE L. Jeep campaign 20D.

Engine

Nov 6, 2025

Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

The fix and full notice

Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles.

NHTSA listing: GRAND CHEROKEE 4XE. Jeep campaign 78C.

Electrical system

Sep 4, 2025

propulsion system

A software error within the hybrid control processor may result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

The fix and full notice

Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 73C.

Seats

Jul 17, 2025

mid/rear assembly · head restraint

  • Fails federal standard 202 (head restraints)
  • NHTSA 25V-472
  • 121,398 vehicles

The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

The fix and full notice

Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE L. Jeep campaign 20C.

Visibility

Jun 26, 2025

defroster/defogger/hvac system · fan/motor

  • Fails federal standard 103 (windshield defrosting)
  • NHTSA 25V-430
  • 1,689 vehicles

The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE L. Jeep campaign 49C.

Air bags

Nov 27, 2024

side/window

  • Fails federal standard 214 (side impact protection)
  • NHTSA 24V-897
  • 14 vehicles

An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

The fix and full notice

Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles.

NHTSA listings: GRAND CHEROKEE, GRAND CHEROKEE L. Jeep campaign B3B.

Electrical system

Sep 27, 2024

propulsion system · traction battery

The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

The fix and full notice

Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles.

NHTSA listing: GRAND CHEROKEE 4XE. Jeep campaign 95B.

Seat belts

Jun 13, 2024

critical fasteners

  • Fails federal standard 210 (seat belt anchorages)
  • NHTSA 24V-434
  • 53 vehicles

A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

The fix and full notice

Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 70B.

Backover prevention and rearview camera

Jun 13, 2024

sensing system · camera

  • Fails federal standard 111 (rear visibility)
  • Fix: over-the-air update
  • NHTSA 24V-436
  • 1,033,433 vehicles

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 66B, 79B.

Backover prevention and rearview camera

Apr 25, 2024

sensing system · camera

  • Fails federal standard 111 (rear visibility)
  • NHTSA 24V-289
  • 8 vehicles

An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

The fix and full notice

Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 40B.

Backover prevention and rearview camera

Apr 25, 2024

sensing system · camera

  • Fails federal standard 111 (rear visibility)
  • NHTSA 24V-291
  • 2 vehicles

Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

The fix and full notice

Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 44B.

Air bags

Mar 14, 2024

frontal · driver clockspring/spiral cassette

  • Fails federal standard 208 (occupant crash protection)
  • NHTSA 24V-199
  • 38,164 vehicles

The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

The fix and full notice

Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles.

NHTSA listing: GRAND CHEROKEE. Components: Air bags: frontal, driver clockspring/spiral cassette; Steering: column. Jeep campaign 14B,33B,34B,35B,36B.

Exterior lighting

Feb 22, 2024

headlights

  • Fails federal standard 108 (lighting)
  • NHTSA 24V-130
  • 9,433 vehicles

When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles.

NHTSA listing: GRAND CHEROKEE. Components: Electrical system: body control module, software; Exterior lighting: headlights. Jeep campaign 12B.

Suspension

Feb 22, 2024

front · control arm · upper ball joint

The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

The fix and full notice

Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.

NHTSA listing: GRAND CHEROKEE. Components: Steering: linkages, knuckle, spindle, arm; Suspension: front, control arm, upper ball joint. Jeep campaign 10B.

Visibility

Feb 15, 2024

defroster/defogger/hvac system

  • Fails federal standard 103 (windshield defrosting)
  • NHTSA 24V-111
  • 199,143 vehicles

A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 04B.

Backover prevention and rearview camera

Aug 14, 2023

display function

  • Fails federal standard 111 (rear visibility)
  • NHTSA 23V-577
  • 162,713 vehicles

The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

The fix and full notice

Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 56A.

Suspension

Jun 8, 2023

rear · springs · coil springs

The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

The fix and full notice

Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 64A.

Steering

May 18, 2023

column

An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

The fix and full notice

Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 58A.

Equipment

May 11, 2023

labels

  • Fails federal standard 208 (occupant crash protection)
  • NHTSA 23V-336
  • 17,108 vehicles

The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

The fix and full notice

Fix: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles.

NHTSA listing: GRAND CHEROKEE. Jeep campaign 52A.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

What owners report

The areas named in the 574 owner complaints filed with NHTSA for the 2023 Grand Cherokee. NHTSA does not verify complaints.

A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.

Jeep Grand Cherokee recalls and complaints by model year

The highlighted bars are the 2023 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2023 Grand Cherokee drew the most (430).

Owner complaints

2023: 574 complaints

Show as a table
Owner complaints by model year, Jeep Grand Cherokee
Model yearComplaints
2016310
2017364
2018853
2019367
2020238
2021482
2022480
2023574
2024305
2025112
202645

Safety recalls

2023: 23 recalls

Show as a table
Safety recalls by model year, Jeep Grand Cherokee
Model yearRecalls
20168
20175
201810
20197
20203
202116
202224
202323
202418
20255
20266

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Jeep Grand Cherokee L SUV 4WD
Rollover risk 18.5%
Jeep Grand Cherokee L SUV RWD
Rollover risk 18.5%
Jeep Grand Cherokee PHEV SUV 4WD
Rollover risk 14.0%
Jeep Grand Cherokee SUV 4WD
Not ratedNot rated
Jeep Grand Cherokee SUV RWD
Not ratedNot rated

Questions

What are the most common 2023 Grand Cherokee problems?

The areas owners name most often in NHTSA complaints: electrical system (247), engine (112), suspension (104). NHTSA does not verify complaints, and one complaint can name several areas.

Is the 2023 Jeep Grand Cherokee safe?

In NHTSA crash tests every tested version of the 2023 Jeep Grand Cherokee earns 5 stars overall. The table above lists each tested version.

How do I check if my Grand Cherokee has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND CHEROKEE L.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.