NHTSA lists 3 safety recalls and 238 owner complaints for the 2020 Jeep Grand Cherokee.
3Safety recalls
238Owner complaints
24Complaints citing a crash
5Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 27, 2026
Recalled components: engine and cooling, diesel fuel system, and backover prevention and rearview camera. Most-reported area: electrical system (72 complaints, 30%; median mileage when it happened: 12,000). Includes the three-row Grand Cherokee L and the 4xe plug-in hybrid.
3 safety recalls for the 2020 Jeep Grand Cherokee
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
The fix and full notice
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.
0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.
4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix and full notice
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.
NHTSA listing: GRAND CHEROKEE. Jeep campaign W30-W37.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 238 owner complaints filed with NHTSA for the 2020 Grand Cherokee. NHTSA does not verify complaints.
Electrical system72 · 30%
Median 12,000 miles at failure (17 reports)
Engine50 · 21%
Powertrain39 · 16%
Air bags17 · 7%
Fuel and propulsion system17 · 7%
Speed control15 · 6%
Brakes13 · 5%
Unknown or other63 · 26%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Jeep Grand Cherokee recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2023 Grand Cherokee drew the most (430) and the 2020 drew 64.
Owner complaints
2020: 238 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Jeep Grand Cherokee
Model year
Complaints
2016
310
2017
364
2018
853
2019
367
2020
238
2021
482
2022
480
2023
574
2024
305
2025
112
2026
45
Safety recalls
2020: 3 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Jeep Grand Cherokee
Model year
Recalls
2016
8
2017
5
2018
10
2019
7
2020
3
2021
16
2022
24
2023
23
2024
18
2025
5
2026
6
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Jeep Grand Cherokee SRT SUV 4WD
Not rated
Not rated
Not rated
Not rated
Jeep Grand Cherokee SUV 2WD
Rollover risk 20.4%
Jeep Grand Cherokee SUV 4WD
Rollover risk 16.9%
Jeep Grand Cherokee Trackhawk SUV 4WD
Not rated
Not rated
Not rated
Not rated
Questions
What are the most common 2020 Grand Cherokee problems?
The areas owners name most often in NHTSA complaints: electrical system (72), engine (50), powertrain (39). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2020 Jeep Grand Cherokee safe?
In NHTSA crash tests the 2020 Jeep Grand Cherokee earns 4 to 5 stars overall, depending on the version. The table above lists each tested version.
How do I check if my Grand Cherokee has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Jeep dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: GRAND CHEROKEE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.