NHTSA lists 4 safety recalls and 25 owner complaints for the 2023 Toyota Prius.
4Safety recalls
25Owner complaints
1Complaints citing a crash
0Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 27, 2026
Recalled components: electrical system, backover prevention and rearview camera, and equipment. Most-reported area: electrical system (8 complaints, 32%). Includes the plug-in hybrid, sold as the Prius Prime until 2024. Excludes the smaller Prius c and the Prius v wagon.
4 safety recalls for the 2023 Toyota Prius
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
The fix and full notice
Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
NHTSA listings: PRIUS, PRIUS PRIME. Components: Electrical system: wiring, switches/knobs/buttons; Latches, locks and linkages: doors, latch. Toyota campaign 26TB03 / 26TA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix and full notice
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA listings: PRIUS, PRIUS PRIME. Toyota campaign 25TB13/25LB06/WRE25.
Equipment
Jul 23, 2024
labels
Fails federal standard 110 (tire and rim labeling)
The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The fix and full notice
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories.
NHTSA listings: PRIUS, PRIUS PRIME. Toyota campaign 24R2.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
The fix and full notice
Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
NHTSA listings: PRIUS, PRIUS PRIME. Components: Electrical system: wiring, switches/knobs/buttons; Latches, locks and linkages: doors, latch. Toyota campaign 24TB06 / 24TA06.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 25 owner complaints filed with NHTSA for the 2023 Prius. NHTSA does not verify complaints.
Electrical system8 · 32%
Latches, locks and linkages4 · 16%
Powertrain4 · 16%
Body structure3 · 12%
Wheels3 · 12%
Brakes2 · 8%
Tires2 · 8%
Unknown or other3 · 12%
A complaint can name more than one area, so shares add up to more than 100%.
Toyota Prius recalls and complaints by model year
The highlighted bars are the 2023 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2016 Prius drew the most (93) and the 2023 drew 15.
Owner complaints
2023: 25 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Toyota Prius
Model year
Complaints
2016
154
2017
133
2018
52
2019
38
2020
30
2021
16
2022
32
2023
25
2024
38
2025
18
2026
10
Safety recalls
2023: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Toyota Prius
Model year
Recalls
2016
5
2017
3
2018
1
2019
3
2020
1
2021
0
2022
1
2023
4
2024
4
2025
2
2026
1
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Toyota PRIUS 5 HB AWD
Rollover risk 10.2%
Toyota PRIUS 5 HB FWD
Rollover risk 10.2%
Toyota PRIUS PRIME 5 HB FWD
Rollover risk 9.2%
Questions
What are the most common 2023 Prius problems?
The areas owners name most often in NHTSA complaints: electrical system (8), latches, locks and linkages (4), powertrain (4). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2023 Toyota Prius safe?
In NHTSA crash tests every tested version of the 2023 Toyota Prius earns 5 stars overall. The table above lists each tested version.
How do I check if my Prius has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Toyota dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: PRIUS, PRIUS PRIME.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.