Model Years

2021 Ford Explorer Recalls and Problems

NHTSA lists 27 safety recalls and 433 owner complaints for the 2021 Ford Explorer (including the hybrid).

27Safety recalls
433Owner complaints
17Complaints citing a crash
5Complaints citing a fire

Opens NHTSA's lookup in a new tab; your VIN goes to NHTSA, not to us. The VIN is on the driver's side dashboard, the door jamb and your registration. Safety recall repairs are free at Ford dealers.

Data: NHTSA recall and complaint filesUpdated Sep 27, 2026

Recalled components: seats, powertrain, seat belts, visibility, and 8 more. Most-reported area: powertrain (123 complaints, 28%; median mileage when it happened: 39,500). Excludes the Police Interceptor Utility (EPA lists its 3.3L flex-fuel engine as an Explorer from 2020).

27 safety recalls for the 2021 Ford Explorer

Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.

Seats

Jul 14, 2026

mid/rear assembly

The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix and full notice

Fix: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles.

NHTSA listing: EXPLORER. Ford campaign 26S52.

Powertrain

Jun 24, 2026

automatic transmission

The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles.

NHTSA listing: EXPLORER. Ford campaign 26S48.

Seat belts

Mar 17, 2026
  • Fails federal standard 210 (seat belt anchorages)
  • NHTSA 26V-159
  • 561 vehicles

The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix and full notice

Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles.

NHTSA listing: EXPLORER. Ford campaign 26C18.

Visibility

Mar 3, 2026

windshield wiper/washer · motor

The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles.

NHTSA listing: EXPLORER. Ford campaign 26S14.

Backover prevention and rearview camera

Mar 3, 2026

software

  • Fails federal standard 111 (rear visibility)
  • NHTSA 26V-123
  • 889,950 vehicles

The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.

NHTSA listing: EXPLORER. Ford campaign 26C11.

Equipment

Oct 10, 2025

electrical · engine block heater

The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

The fix and full notice

Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.

NHTSA listing: EXPLORER. Ford campaign 25SA4.

Fuel system

Jul 7, 2025

delivery · fuel pump

The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Risk: An engine stall increases the risk of a crash.

The fix and full notice

Fix: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles.

NHTSA listing: EXPLORER. Ford campaign 25S75.

Backover prevention and rearview camera

Jun 27, 2025

software

A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

The fix and full notice

Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles.

NHTSA listing: EXPLORER. Ford campaign 25S72.

Seats

Jun 13, 2025

mid/rear assembly

The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

The fix and full notice

Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles.

NHTSA listing: EXPLORER. Ford campaign 25S67.

Backover prevention and rearview camera

Mar 14, 2025

software

The video output may fail, preventing the rearview camera image from displaying.

Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.

NHTSA listing: EXPLORER. Ford campaign 25S27.

Powertrain

Mar 14, 2025

driveline · driveshaft

The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

The fix and full notice

Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255.

NHTSA listing: EXPLORER. Ford campaign 25S22.

Seat belts

Feb 14, 2025

The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

The fix and full notice

Fix: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles.

NHTSA listing: EXPLORER. Ford campaign 25S09.

Equipment

Nov 8, 2024

labels

  • Fails federal standard 208 (occupant crash protection)
  • NHTSA 24V-852
  • 27,678 vehicles

The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

The fix and full notice

Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles.

NHTSA listing: EXPLORER. Ford campaign 24C39.

Engine and cooling

Aug 23, 2024

engine · hard parts internal/mechanical

7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

The fix and full notice

Fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.

NHTSA listing: EXPLORER. Ford campaign 24S55.

Engine

Aug 9, 2024

In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk: An engine compartment fire increases the risk of injury.

The fix and full notice

Fix: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package.

NHTSA listing: EXPLORER. Ford campaign 24S52.

Powertrain

Oct 6, 2023

driveline · driveshaft

The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

The fix and full notice

Fix: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles.

NHTSA listing: EXPLORER. Ford campaign 23S55.

Electrical system

Sep 8, 2023

propulsion system · traction battery

0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

The fix and full notice

Fix: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.

NHTSA listing: EXPLORER. Ford campaign 23S53.

Backover prevention and rearview camera

May 12, 2023

sensing system · camera

The video output may fail, preventing the rearview camera image from displaying.

Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.

NHTSA listing: EXPLORER. Ford campaign 23S23.

Backover prevention and rearview camera

Apr 28, 2023

display function

  • Fails federal standard 111 (rear visibility)
  • NHTSA 23V-305
  • 523 vehicles

1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

The fix and full notice

Fix: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.

NHTSA listing: EXPLORER. Ford campaign 23C14.

Powertrain

Mar 24, 2023

automatic transmission · control module (tcm/pcm/tecm)

3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

The fix and full notice

Fix: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.

NHTSA listing: EXPLORER. Components: Parking brake: electrical; Powertrain: automatic transmission, control module (tcm/pcm/tecm). Ford campaign 23S16.

Powertrain

Feb 10, 2023

automatic transmission · control module (tcm/pcm/tecm)

3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

The fix and full notice

Fix: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.

NHTSA listing: EXPLORER. Ford campaign 23S05.

Backover prevention and rearview camera

Jan 23, 2023

sensing system · camera

The video output may fail, preventing the rearview camera image from displaying.

Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.

NHTSA listing: EXPLORER. Ford campaign 23S02.

Powertrain

Apr 14, 2022

axle assembly

The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

The fix and full notice

Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles.

NHTSA listings: EXPLORER HYBRID, EXPLORER PHEV. Components: Powertrain: axle assembly; Powertrain: driveline, driveshaft. Ford campaign 22S27.

Suspension

Nov 10, 2021

rear

Incorrect rear suspension module components may have been installed due to a labeling error.

Risk: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.

NHTSA listing: EXPLORER. Ford campaign 21S47.

Backover prevention and rearview camera

Sep 22, 2021

software

The video output may fail, preventing the rearview camera image from displaying.

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix and full notice

Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras.

NHTSA listing: EXPLORER. Components: Backover prevention and rearview camera: sensing system, camera; Backover prevention and rearview camera: software. Ford campaign 21S44.

Air bags

Aug 23, 2021

side/window · curtain

  • Fails federal standard 214 (side impact protection)
  • NHTSA 21V-652
  • 592 vehicles

The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".

Risk: Improper deployment of a side air bag increases the risk of injury during a crash.

The fix and full notice

Fix: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.

Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.

NHTSA listing: EXPLORER. Components: Air bags: critical fasteners; Air bags: side/window, curtain. Ford campaign 21C19.

Engine

Dec 17, 2020

The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Risk: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

The fix and full notice

Fix: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles.

NHTSA listing: EXPLORER. Ford campaign 20S72.

Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.

What owners report

The areas named in the 433 owner complaints filed with NHTSA for the 2021 Explorer. NHTSA does not verify complaints.

A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.

Ford Explorer recalls and complaints by model year

The highlighted bars are the 2021 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2016 Explorer drew the most (659) and the 2021 drew 157.

Owner complaints

2021: 433 complaints

Show as a table
Owner complaints by model year, Ford Explorer
Model yearComplaints
20162,451
20171,691
2018731
2019296
20201,220
2021433
2022268
2023110
202421
2025101
202636

Safety recalls

2021: 27 recalls

Show as a table
Safety recalls by model year, Ford Explorer
Model yearRecalls
201614
201713
20187
20196
202034
202127
202225
202315
202410
202522
202615

Crash test ratings

NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.

Tested versionOverallFrontalSideRollover
Ford Explorer HEV SUV 4WD
Rollover risk 15.1%
Ford Explorer HEV SUV RWD
Rollover risk 14.7%
Ford Explorer SUV 4WD
Rollover risk 15.1%
Ford Explorer SUV RWD
Rollover risk 14.7%

Questions

What are the most common 2021 Explorer problems?

The areas owners name most often in NHTSA complaints: powertrain (123), engine (48), electrical system (44). NHTSA does not verify complaints, and one complaint can name several areas.

Is the 2021 Ford Explorer safe?

In NHTSA crash tests every tested version of the 2021 Ford Explorer earns 5 stars overall. The table above lists each tested version.

How do I check if my Explorer has an open recall?

Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers.

Sources and method

  • NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
  • NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
  • NHTSA 5-Star Safety Ratings (NCAP).
  • NHTSA model names covered: EXPLORER, EXPLORER HYBRID, EXPLORER PHEV.

Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.