NHTSA lists 4 safety recalls and 316 owner complaints for the 2020 Ford Edge.
4Safety recalls
316Owner complaints
12Complaints citing a crash
1Complaints citing a fire
Data: NHTSA recall and complaint filesUpdated Sep 27, 2026
Recalled components: backover prevention and rearview camera and powertrain. Most-reported area: powertrain (185 complaints, 59%; median mileage when it happened: 84,000).
4 safety recalls for the 2020 Ford Edge
Newest first. Summaries are NHTSA's own wording. Open a recall for the fix and the full notice.
A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The fix and full notice
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles.
An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
The fix and full notice
Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles.
Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
The fix and full notice
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150,F-250,F-350,F-450,F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.
The start/stop accumulator endcap may have missing or loose bolts.
Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The fix and full notice
Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles.
NHTSA listing: EDGE. Ford campaign 20S49.
Questions about any of these recalls: call NHTSA's Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or check your VIN at nhtsa.gov/recalls.
What owners report
The areas named in the 316 owner complaints filed with NHTSA for the 2020 Edge. NHTSA does not verify complaints.
Powertrain185 · 59%
Most named: automatic transmission, torque converter (7) · Median 84,000 miles at failure (42 reports)
Engine47 · 15%
Electrical system25 · 8%
Forward collision avoidance21 · 7%
Most named: warnings (11); automatic emergency braking (8)
Backover prevention and rearview camera13 · 4%
Most named: warnings (5)
Speed control12 · 4%
Seat belts11 · 3%
Unknown or other49 · 16%
A complaint can name more than one area, so shares add up to more than 100%. Mileage is shown where at least 15 owners reported it.
Ford Edge recalls and complaints by model year
The highlighted bars are the 2020 model year. Newer model years have had less time on the road, so their counts are lower. Counting complaints filed in each model year's first three years, the 2016 Edge drew the most (130) and the 2020 drew 41.
Owner complaints
2020: 316 complaintsTap or drag across the chart for other years.
Show as a table
Owner complaints by model year, Ford Edge
Model year
Complaints
2016
912
2017
1,357
2018
824
2019
766
2020
316
2021
111
2022
130
2023
22
2024
44
Safety recalls
2020: 4 recallsTap or drag across the chart for other years.
Show as a table
Safety recalls by model year, Ford Edge
Model year
Recalls
2016
7
2017
8
2018
7
2019
3
2020
4
2021
7
2022
5
2023
4
2024
2
Crash test ratings
NHTSA's 5-Star Safety Ratings for each version it tested. Rollover risk is NHTSA's estimate of the chance of rolling over in a single-vehicle crash.
Tested version
Overall
Frontal
Side
Rollover
Ford Edge SUV AWD
Rollover risk 15.5%
Ford Edge SUV FWD
Rollover risk 15.5%
Questions
What are the most common 2020 Edge problems?
The areas owners name most often in NHTSA complaints: powertrain (185), engine (47), electrical system (25). NHTSA does not verify complaints, and one complaint can name several areas.
Is the 2020 Ford Edge safe?
In NHTSA crash tests every tested version of the 2020 Ford Edge earns 5 stars overall. The table above lists each tested version.
How do I check if my Edge has an open recall?
Enter the 17-character VIN from your dashboard, door jamb or registration at nhtsa.gov/recalls. The lookup lists unrepaired recalls for that exact vehicle. Safety recall repairs are free at Ford dealers.
Sources and method
NHTSA recalls file (NHTSA datasets), dated Sep 27, 2026; every campaign checked against NHTSA's recalls API.
NHTSA owner complaints file, dated Sep 26, 2026. Counted by complaint number, so a complaint naming three components counts once in the total.
NHTSA 5-Star Safety Ratings (NCAP).
NHTSA model names covered: EDGE.
Complaint counts are unverified owner reports. They rise with sales volume and time on the road, so compare model years with care. How we build these pages. Spotted an error? Tell us.